S.No.
S.No.
Cause of Problem related to voltage variation
Cause of Problem related to voltage variation
Time limit for the rendering service
Time limit for the rendering service
Authorised Person
Authorised Person
Next higher level for complaint
Next higher level for complaint
1.
Local problem
Within 4 hours
Assistant Manager
District Manager
2.
Tap of transformer
Within 3 days
Assistant Manager
District Manager
3.
Repair of distribution line / transformer / capacitor
Within 60 days
Assistant Manager
District Manager
4.
Installation & Up-gradation of HT / LT System
Within 180 days
Assistant Manager
District Manager
Section 5 • The North Delhi Power Limited Complaint Handling Procedures Relating To Distribution and Retial Supply
5. Voltage Complaints.
the-north-delhi-power-limited-complaint-handling-procedures-relating-to-distribution-and-retial-supply-sec-5.json
•
Section 5
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"number": "5",
"title": "5. Voltage Complaints.",
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"content": "S.No.\nS.No.\nCause of Problem related to voltage variation\nCause of Problem related to voltage variation\nTime limit for the rendering service\nTime limit for the rendering service\nAuthorised Person\nAuthorised Person\nNext higher level for complaint\nNext higher level for complaint\n1.\nLocal problem\nWithin 4 hours\nAssistant Manager\nDistrict Manager\n2.\nTap of transformer\nWithin 3 days\nAssistant Manager\nDistrict Manager\n3.\nRepair of distribution line / transformer / capacitor\nWithin 60 days\nAssistant Manager\nDistrict Manager\n4.\nInstallation & Up-gradation of HT / LT System\nWithin 180 days\nAssistant Manager\nDistrict Manager",
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