2. Definitions.

(a) "Act" means, the Chhattisgarh Lok Sewa Guarantee Act, 2011 (No. 23 of 2011);
(b) "Appellate Authority" means, an officer empowered in Section 2(a) of the Act who can hear appeals against the orders passed by the Competent Officer;
(c) "Competent Officer" means, an officer empowered to impose cost for default or delay caused by the person responsible for delivery of Lok Sewa as mentioned in Section 2(b) of the Act;
(d) "Cost" means, cost as imposed for payment by the Competent Authority on a person responsible for delivering Lok Sewa for the services specified in Section 4(4) of the Act;
(e) "Department" means, a Department of the Government or a section, division, branch, office or constituent unit, or by whatever name called, of a local body, public authority or agency, as the case may be, as mentioned in Section 2(c) of the Act;
(f) "Designated Officer" means, an officer responsible for delivering Lok Sewa as mentioned in Section 4(1) of the Act;
(g) "Form" means, form attached to these rules made under the Act;
(h) "Government" means, the Government of Chhattisgarh as mentioned in Section 2(d) of the Act;
(i) "Local body" means, any Authority, Municipal Corporation, Municipality Panchayat or any other body, as mentioned in Section 2(e) of the Act;
(j) "Lok Sewa" means, services mentioned in Section 2(f) of the Act;
(k) "Notification" and "Notified" means a notification published in the Official Gazette under Section 2(g) of the Act;
(l) "Prescribed" means, prescribed by these rules;
(m) "Public Authority" means, an authority or body or an autonomous body mentioned in Section 2(i) of the Act;
(n) "Rule" means the Chhattisgarh Lok Sewa Guarantee (Avedan, Appeal tatha Parivyaya ka Bhugtan) Niyam, 2011;
(o) "Schedule" means, issuing of Schedule under these rules related to notified civilians in public service under Section 3(1) of the Act;
(p) "Stipulated time" means, the specified time to provide Lok Sewa or to decide the appeal by the Appellate Authority notified under these rules.