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Chhattisgarh Lok Sewa Guarantee (Avedan, Appeal tatha Parivyaya ka Bhugtan) Niyam, 2011
Chhattisgarh Lok Sewa Guarantee (Avedan, Appeal tatha Parivyaya ka Bhugtan) Niyam, 2011
Sections
1. Short title and commencement.
Section 12. Definitions.
Section 23. Authorization of Designated Officer.
Section 34. Procedure for receiving application.
Section 45. Issuing of acknowledgement to applicant.
Section 56. Declaration of Competent Officer.
Section 67. Appointment of Appellate Officer.
Section 78. Appeal.
Section 89. Procedure for deciding appeal.
Section 910. Service of notice of hearing.
Section 1011. Personal appearance of the appellant.
Section 1112. Order in appeal.
Section 1213. Payment of cost.
Section 1314. Method for the payment of cost.
Section 1415. Calculation of stipulated time for the service.
Section 1516. Display of information on the notice board.
Section 1617. Maintenance of record of disposed cases under the Act.
Section 1718. Liability for furnishing false information to obtain Lok Sewa.
Section 1819. Monitoring and inspection.
Section 19
chhattisgarh-lok-sewa-guarantee-avedan-appeal-tatha-parivyaya-ka-bhugtan-niyam-2011.json
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19 Sections
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Chhattisgarh
{
"id": 15991,
"slug": "chhattisgarh-lok-sewa-guarantee-avedan-appeal-tatha-parivyaya-ka-bhugtan-niyam-2011",
"title": "Chhattisgarh Lok Sewa Guarantee (Avedan, Appeal tatha Parivyaya ka Bhugtan) Niyam, 2011",
"short_title": "Chhattisgarh Lok Sewa Guarantee (Avedan, Appeal tatha Parivyaya ka Bhugtan) Niyam, 2011",
"act_number": "Published vide Notification No. F 3-2/2011/1-6, da",
"act_year": 2011,
"act_type": "STATE",
"location": "Chhattisgarh",
"law_status": "unknown",
"enactment_date": null,
"description": "Chhattisgarh Lok Sewa Guarantee (Avedan, Appeal tatha Parivyaya ka Bhugtan) Niyam, 2011",
"preamble": "",
"section_label": "Section",
"sections": [
{
"number": "1",
"title": "1. Short title and commencement.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 0
},
{
"number": "2",
"title": "2. Definitions.",
"chapter": null,
"content": "(a) \"Act\" means, the Chhattisgarh Lok Sewa Guarantee Act, 2011 (No. 23 of 2011);\n(b) \"Appellate Authority\" means, an officer empowered in Section 2(a) of the Act who can hear appeals against the orders passed by the Competent Officer;\n(c) \"Competent Officer\" means, an officer empowered to impose cost for default or delay caused by the person responsible for delivery of Lok Sewa as mentioned in Section 2(b) of the Act;\n(d) \"Cost\" means, cost as imposed for payment by the Competent Authority on a person responsible for delivering Lok Sewa for the services specified in Section 4(4) of the Act;\n(e) \"Department\" means, a Department of the Government or a section, division, branch, office or constituent unit, or by whatever name called, of a local body, public authority or agency, as the case may be, as mentioned in Section 2(c) of the Act;\n(f) \"Designated Officer\" means, an officer responsible for delivering Lok Sewa as mentioned in Section 4(1) of the Act;\n(g) \"Form\" means, form attached to these rules made under the Act;\n(h) \"Government\" means, the Government of Chhattisgarh as mentioned in Section 2(d) of the Act;\n(i) \"Local body\" means, any Authority, Municipal Corporation, Municipality Panchayat or any other body, as mentioned in Section 2(e) of the Act;\n(j) \"Lok Sewa\" means, services mentioned in Section 2(f) of the Act;\n(k) \"Notification\" and \"Notified\" means a notification published in the Official Gazette under Section 2(g) of the Act;\n(l) \"Prescribed\" means, prescribed by these rules;\n(m) \"Public Authority\" means, an authority or body or an autonomous body mentioned in Section 2(i) of the Act;\n(n) \"Rule\" means the Chhattisgarh Lok Sewa Guarantee (Avedan, Appeal tatha Parivyaya ka Bhugtan) Niyam, 2011;\n(o) \"Schedule\" means, issuing of Schedule under these rules related to notified civilians in public service under Section 3(1) of the Act;\n(p) \"Stipulated time\" means, the specified time to provide Lok Sewa or to decide the appeal by the Appellate Authority notified under these rules.",
"footnote": "",
"is_definition": true,
"sort_order": 1
},
{
"number": "3",
"title": "3. Authorization of Designated Officer.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 2
},
{
"number": "4",
"title": "4. Procedure for receiving application.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 3
},
{
"number": "5",
"title": "5. Issuing of acknowledgement to applicant.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 4
},
{
"number": "6",
"title": "6. Declaration of Competent Officer.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 5
},
{
"number": "7",
"title": "7. Appointment of Appellate Officer.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 6
},
{
"number": "8",
"title": "8. Appeal.",
"chapter": null,
"content": "(1) The following information shall be furnished in an application for appeal -\n(1) The following information shall be furnished in an application for appeal -\n(i) name and complete address of the appellant;\n(ii) brief description of required service;\n(iii) date of the application produced before Designated Officer for providing service;\n(iv) date of the application produced before Competent Officer;\n(v) particulars of that order of competent officer against whom appeal is made with date;\n(vi) the grounds for appeal;\n(vii) relief sought;\n(viii) any other information necessary for filing appeal.\n(2) Documents to be annexed with appeal. - The following documents shall be annexed with every application for appeal, namely\n(2) Documents to be annexed with appeal.\n(i) self-attested copy of the order of the Competent Officer against which the appeal is made;\n(ii) the copies of the documents mentioned in the application for appeal;\n(iii) the index of the documents annexed with the application for appeal;\n(iv) self-attested copies of the documents mentioned in the original applications of applicant and appellant.",
"footnote": "",
"is_definition": false,
"sort_order": 7
},
{
"number": "9",
"title": "9. Procedure for deciding appeal.",
"chapter": null,
"content": "(i) inspect relevant documents, public documents or copies thereof;\n(ii) hear Designated Officer/applicant, as the case may be, at the time of appeal.",
"footnote": "",
"is_definition": false,
"sort_order": 8
},
{
"number": "10",
"title": "10. Service of notice of hearing.",
"chapter": null,
"content": "(i) by hand delivery (dasti) through special messenger;\n(ii) by the registered post with due acknowledgement;\n(iii) in case of a Government servant, through his Controlling Officer.",
"footnote": "",
"is_definition": false,
"sort_order": 9
},
{
"number": "11",
"title": "11. Personal appearance of the appellant.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 10
},
{
"number": "12",
"title": "12. Order in appeal.",
"chapter": null,
"content": "(a) For information to Competent Officer and if the appeal of Designated Officer is rejected then, with the direction to pay amount of cost positively;\n(b) Administrative or Disciplinary Controlling Department of concerned Designated Officer for appropriate administrative action and for record in his service particulars.",
"footnote": "",
"is_definition": false,
"sort_order": 11
},
{
"number": "13",
"title": "13. Payment of cost.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 12
},
{
"number": "14",
"title": "14. Method for the payment of cost.",
"chapter": null,
"content": "(a) Each Competent Officer shall open a savings account in his own name in a nationalized bank for depositing and withdrawal of amount collected as the cost and maintain record of the amount deposited and withdrawn in his office in a separate cash book.\n(b) Each Designated Officer shall deposit amount of cost imposed on him in the account opened by Competent Officer as mentioned in the (a) above and shall inform to the Competent Officer alongwith the photocopy of counterfoil as given by the bank.\n(c) Amount deposited as above shall be paid to the applicant in person or by cheque/bank draft or through money order.\n(d) For the payment of cost to the applicant, fees incurred on bank draft or money order shall be borne by Competent Officer through interest on the amount deposited in bank or by concerning Drawing and Disbursing Officer from contingency fund.\n(i) If the Designated Officer failed to pay the amount of cost imposed on him as specified in rule 13, then the Competent Officer shall direct Drawing and Disbursing Officer to recover the amount of cost from the next salary of the Designated Officer and deposit it in the bank saving account as mentioned in Rule 14(l)(a). Directions of Competent Officer shall be binding on Drawing and Disbursing Officer.\n(ii) Amount received as above method shall be deposited by the Drawing and Disbursing Officer under intimation to the Competent Officer, who in turn pay it to the applicant as specified in the Rule I4( l)(c).",
"footnote": "",
"is_definition": false,
"sort_order": 13
},
{
"number": "15",
"title": "15. Calculation of stipulated time for the service.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 14
},
{
"number": "16",
"title": "16. Display of information on the notice board.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 15
},
{
"number": "17",
"title": "17. Maintenance of record of disposed cases under the Act.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 16
},
{
"number": "18",
"title": "18. Liability for furnishing false information to obtain Lok Sewa.",
"chapter": null,
"content": "",
"footnote": "",
"is_definition": false,
"sort_order": 17
},
{
"number": "19",
"title": "19. Monitoring and inspection.",
"chapter": null,
"content": "Form 1\nForm 1\n[ See Rule 5]\nForm of Acknowledgement under the Chhattisgarh Lok Sewa Guarantee Act, 2011\nForm of Acknowledgement under the Chhattisgarh Lok Sewa Guarantee Act, 2011\nName and Address of the office of Designated\n Officer\n…................................................................\n1.\nName and Address of the applicant\n…................................................................\n2.\nDate of receiving application in the office of\n Designated Officer\n…................................................................\n3.\nName of the service for which the application is\n given\n…................................................................\n4.\nParticulars of the documents which are essential\n for receiving service, but are not enclosed with the application\n…................................................................\n5.\nLast date as per stipulated time limit for\n delivery of Lok Sewa\n…................................................................\nDate :\nSignature of Recipient Name and Designation with\n Seal\nNote. - In case of not receiving all the documents with the application, the last date mentioned in point 5 above shall not be given.\nNote.\nForm 2\nForm 2\n[ See Rule 16]\nForm for providing information on Notice Board\nForm for providing information on Notice Board\nName, Designation and Office of the Designated Officer...............\nS. No.\nNotified Public Service\nDocuments to be annexed with the application\nStipulated time limit for the services\nName and Designation of the Competent Officer\nName and Designation and Address of the Office of\n Appellate Authority\nStipulated time limit for the disposal of Appeal\n(1)\n(2)\n(3)\n(4)\n(5)\n(6)\n(7)\n1.\n2.\n3.\n1.\nName, Designation and Chamber of the\n Officer/employee authorised to receive application in the office\n of Designated Officer\n.......................................................................\n.......................................................................\n2.\nTime limit for filing appeal\nWithin thirty days from the decision of\n Competent Officer\nNote. - Please obtain acknowledgement of your application compulsorily.\nNote.\nForm 3\nForm 3\n[ See Rule 17]\nForm of Register to be maintained in the Office of Designated Officer\nForm of Register to be maintained in the Office of Designated Officer\nName of the Office of the Designated Officer........................\nMonth.........................Year.....................\nS. No.\nName and Address of applicant\nService for which the application is given\nApplication allowed./ disallowed\nLast date of the stipulated time limit\nDate of providing service\nDate and details of the order passed by Competent\n Officer\n(1)\n(2)\n(3)\n(4)\n(5)\n(6)\n(7)\nForm 4\nForm 4\n[ See Rule 17]\nForm of Register to be maintained in the Office of Appellate Authority\nForm of Register to be maintained in the Office of Appellate Authority\nName of the Office of the Appellate Authority.................\nS. No.\nName and Address of appellant\nDate of filing appeal\nDesignation of the Competent Officer (alongwith\n the name of office against the decision of whom the appeal is\n filed)\nLast date of the stipulated time limit as fixed\n for the disposal of appeal\nDate and detail of order in appeal\n(1)\n(2)\n(3)\n(4)\n(5)\n(6)",
"footnote": "",
"is_definition": false,
"sort_order": 18
}
],
"metadata": {
"Act ID": "Last Updated 14th October, 2019 [cg195]",
"Act Number": "Published vide Notification No. F 3-2/2011/1-6, dated 14th December, 2011",
"Enactment Date": "",
"Act Year": "2011",
"Short Title": "Chhattisgarh Lok Sewa Guarantee (Avedan, Appeal tatha Parivyaya ka Bhugtan) Niyam, 2011",
"Type": "STATE",
"Location": "Chhattisgarh"
},
"updated_at": "2026-09-29 21:55:19"
}