The Delhi (Right Of Citizen To Time Bound Delivery Of Services) Rules, 2011

{
    "id": 27134,
    "slug": "the-delhi-right-of-citizen-to-time-bound-delivery-of-services-rules-2011",
    "title": "The Delhi (Right Of Citizen To Time Bound Delivery Of Services) Rules, 2011",
    "short_title": "The Delhi (Right Of Citizen To Time Bound Delivery Of Services) Rules, 2011",
    "act_number": "Published vide Notification No. F. 6(39)/IT/2011/7",
    "act_year": 2011,
    "act_type": "STATE",
    "location": "Delhi",
    "law_status": "unknown",
    "enactment_date": null,
    "description": "The Delhi (Right Of Citizen To Time Bound Delivery Of Services) Rules, 2011",
    "preamble": "",
    "section_label": "Section",
    "sections": [
        {
            "number": "1",
            "title": "1. Short title and commencement.",
            "chapter": null,
            "content": "",
            "footnote": "",
            "is_definition": false,
            "sort_order": 0
        },
        {
            "number": "2",
            "title": "2. Definitions.",
            "chapter": null,
            "content": "(a) \"Act\" means The Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 2011 (Delhi Act 07 of 2011).\n(b) \"Applicant\" means the person seeking time bound delivery of services in accordance with the Act by submitting appropriate application along with necessary documents and payment of such charges as prescribed by the respective departments of the Government of National Capital Territory of Delhi.\n(c) \"E-SLA Monitoring System\" means the dedicated portal created by the Government of National Capital Territory of Delhi for the purpose of checking status of the application seeking time bound delivery of services, tracking and monitoring of status of such applications.",
            "footnote": "",
            "is_definition": true,
            "sort_order": 1
        },
        {
            "number": "3",
            "title": "3. Submission of Application.",
            "chapter": null,
            "content": "",
            "footnote": "",
            "is_definition": false,
            "sort_order": 2
        },
        {
            "number": "4",
            "title": "4. Payment of cost in case of delay in the delivery of services.",
            "chapter": null,
            "content": "",
            "footnote": "",
            "is_definition": false,
            "sort_order": 3
        },
        {
            "number": "5",
            "title": "5. Procedure for imposing cost upon the defaulting government servant/ servants.",
            "chapter": null,
            "content": "",
            "footnote": "",
            "is_definition": false,
            "sort_order": 4
        },
        {
            "number": "6",
            "title": "6. Procedure Governing Appeal.",
            "chapter": null,
            "content": "FORM 1\nFORM 1\n(See rule 4)\nACKNOWLEDGEMENT OF PAYMENT\nACKNOWLEDGEMENT OF PAYMENT\nDated ....................................\nSignature of citizen/Applicant: .....................\nName of citizen/Applicant: ...........................\nAddress: .............................................................\nFORM 2\nFORM 2\n(See rule 5)\nSHOW CAUSE NOTICE FOR DELAYING THE SERVICE\nSHOW CAUSE NOTICE FOR DELAYING THE SERVICE\nDated: ....................................\nCompetent Officer\nName of Department ........................\nFORM 3\nFORM 3\n(See rule 5)\nREPRESENTATION AGAINST SHOW CAUSE NOTICE /p>\nNo.: Dated .............................. Whereas, Sh ............................(name of citizen/applicant) R/o....................................... filed an application seeking delivery of .......................................... (name of service) to .............................. Department/Organization) vide application I.D. Number........................ dated ..................................\nREPRESENTATION AGAINST SHOW CAUSE NOTICE\nDated ..............................\nName of Government Servant: . .................\nDepartment: .................................................\nPlace of Posting: ...........................................\nI.D. No.: ......................................................\nFORM 4\nFORM 4\n[See rule 5(2)]\nORDER/DEBIT NOTE\nORDER/DEBIT NOTE\nDated ...............................\nOr\nCompetent Officer\nName of Department/Organization: ...............................\nFORM 5\nFORM 5\n(See rule 6)\nAPPEAL ON BEHALF OF DEFAULTING SERVANT\nAPPEAL ON BEHALF OF DEFAULTING SERVANT\nName of the aggrieved servant: .............................\nDepartment ..................................................................\nPlace of Posting: ........................................................\nI.D. No.: .......................................................................",
            "footnote": "",
            "is_definition": false,
            "sort_order": 5
        }
    ],
    "metadata": {
        "Act ID": "dl007",
        "Act Number": "Published vide Notification No. F. 6(39)/IT/2011/7309-7318, dated 9th September, 2011, published in the Delhi Gazette, Extra., No. 150, dated 9th September, 2011",
        "Enactment Date": "",
        "Act Year": "2011",
        "Short Title": "The Delhi (Right Of Citizen To Time Bound Delivery Of Services) Rules, 2011",
        "Type": "UNION_TERRITORY",
        "Location": "Delhi"
    },
    "updated_at": "2026-09-29 21:55:22"
}