32. Complaint against medical practitioner.

(a) the name, description and address of the complainant;
(b) the name, description and address of the opposite party or parties, as the case may be, as far as they can be ascertained;
(c) the facts relating to the complaint, when the cause of action arose and what are the grounds or causes of the complaint;
(d) the documents in support of the complaint if any;
(e) the relief which the complaint claims.
Procedure on receipt of complaint.
(a) Refer a copy of the complaint to the opposite party mentioned in the complaint directing him to give his version of the case within a period of fifteen days of receipt of copy of the complaint.
(b) Where the opposite party on receipt of a complaint referred to him under Clause (a) denies or disputes the allegations contained in the complaint, or omits or fails to take any action to represent his case within the time given by the Council, the Council shall proceed to adjudicate the complaint-
(i) On the basis of evidence brought to its notice by the complainant where the opposite party omits or fails to take any action to represent his case within the time given by the Council, or
(ii) on the basis of evidence brought to its notice by the complainant and the opposite party, where the opposite party denies or disputes the allegations contained in the complaint.
(c) On the date of hearing or any other date to which hearing could be adjourned, it shall be obligatory on the parties to appear before the Council. Where the complainant fails to appear before the Council on such days, the Council may in its discretion either dismiss the complaint for default or decide it on merits, where the opposite party fails to appear on the date of hearing, the Council may decide the complaint ex-parte .
(d) The decision of the inquiry shall be implemented and communicated to the respective parties and to others as may be required. In case there is any difference of opinion amongst themselves, the opinion of the majority shall be the decision.
Conditions of Service of Registrar/Deputy Registrar and other Staff and the Supervisory Powers and Duties of Registrar/Deputy Registrar