(ii) If it is not the first hearing, it shall be before an officer of the licensee one level above the officer before whom the previous hearing was given. The licensee shall give due consideration to the facts submitted by the consumer and pass a speaking order as to whether the case of violation of the provision(s) of Tariff Schedule is established or not.
(iii) In case of the decision that the case of violation of the provision(s) of Tariff Schedule is not established, the case as well as the provisional assessment bill shall be withdrawn immediately and the payment(s) made by the consumer for the withdrawn bill shall be refunded to him/her along with a compensation of 10% of the bill amount within 7 days of the decision.
(iv) If no case of violation of the tariff schedule is established, the licensee shall ensure that it is not reflected in the subsequent electricity bills.
Section 35 • The Delhi Electricity Regulatory Commission (Performance Standards-Metering And Billing) Regulations, 2002
35. Consumer depositing the bill with charges for violation of Tariff Schedule provision(s) under protest.
the-delhi-electricity-regulatory-commission-performance-standards-metering-and-billing-regulations-2002-sec-35.json
•
Section 35
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"number": "35",
"title": "35. Consumer depositing the bill with charges for violation of Tariff Schedule provision(s) under protest.",
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"content": "(ii) If it is not the first hearing, it shall be before an officer of the licensee one level above the officer before whom the previous hearing was given. The licensee shall give due consideration to the facts submitted by the consumer and pass a speaking order as to whether the case of violation of the provision(s) of Tariff Schedule is established or not.\n(iii) In case of the decision that the case of violation of the provision(s) of Tariff Schedule is not established, the case as well as the provisional assessment bill shall be withdrawn immediately and the payment(s) made by the consumer for the withdrawn bill shall be refunded to him/her along with a compensation of 10% of the bill amount within 7 days of the decision.\n(iv) If no case of violation of the tariff schedule is established, the licensee shall ensure that it is not reflected in the subsequent electricity bills.",
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