5. Voltage Complaints.

S.No.
S.No.
Cause of Problem related to voltage variation
Cause of Problem related to voltage variation
Time limit for the rendering service
Time limit for the rendering service
Authorised Person
Authorised Person
Next higher level for complaint
Next higher level for complaint
1.
Local problem
Within 4 hours
Assistant Engineer
Executive Engineer
2.
Tap of transformer
Within 3 days
Assistant Engineer
Executive Engineer
3.
Repair of distribution line / transformer / capacitor
Within 60 days
Assistant Engineer
Executive Engineer
4.
Installation & Up-gradation of HT / LT System
Within 180 days
Assistant Engineer
Executive Engineer